Information War in the Ukraine Conflict

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Western Propaganda On a Massive Scale

Maj Gen (Dr) GD Bakshi, SM, VSM

Winning wars is all about gaining information about the enemy and denying him the same information about one self. Thus, information warfare is as old as war itself. However, in recent times, it has been waged most successfully over the mass media. During World War I, it was primarily waged over the print medium using newspapers, magazines and books to promote one’s own narrative and counter that of the enemy. It was used to wage unrelenting propaganda wars to sustain the morale of one’s own population and erode that of the enemies. In World War II, radio became the prime mass media that could reach across continents. Radio and print media were widely used to conduct some very successful psychological operations and information war for narratives dominance. After the war, TV became the prime mass media and its all out telematic assault was first used in the Gulf Wars. Now the Internet and social media have become the most influential mass media. These have overridden all the previous tools of mass media – whether print, radio or TV. Social media is a paradox – highly personalized yet open to mass outreach as far as manipulating the mind on a massive scale is concerned.

Social Media and Telematic Assault

The present Russia-Ukraine War has seen the massive impact of social media and television in waging information war at a global level. Social media has now become the greatest tool of reaching out to individual minds and, thereby, influencing the mass mind in a manner that supersedes the impact of all legacy mass media tools like print, radio and even TV. Donald Trump in USA and the BJP in India had also realised the overwhelming impact of the social media to challenge the customary dominance of mass media. Its message is so personalized and yet has such massive outreach that it is instrumental in shaping the mass mind. Today, its impact supersedes the impact of traditional mass media. Today, some 2.7 billion viewers use Facebook every day, some 206 million use Twitter and some 122 million use YouTube daily. These social media platforms, therefore, have major role in shaping public perceptions and opinion. Big Tech giants of the US-based social media were blatantly partisan in this war. They permitted calls to assassinate Putin, demonise the Russians as a race and went out of the way to push the Ukrainian narrative in this war. The truth is that hundreds of former US Government officials from the Departments of Defense, FBI, Homeland Security, etc. work in these companies to peddle the US Government narratives. There is a revolving door policy between Big Tech and US Government agencies (eg, Jerarad Cohen of US State Dept and Joseph Rozek of the US Dept of Defense and many others are now with the social media platforms) playing a blatantly partisan role. In fact, these platforms had received some $44.4 bn worth of contracts from the Pentagon and Dept of Homeland Security to spread stories of violent extremism during the Global War on Terror.

Protesters march in Melbourne, Australia against the Russian invasion of Ukraine, 26 Feb 2022
Protesters march in Melbourne, Australia against the Russian invasion of Ukraine, 26 Feb 2022

Network Battalion 65

Another CIA sponsored cyber army called Network Battalion 65, hacked into Russian Nuclear Institute files and published them openly on the net to spill Russian nuclear secrets. All these cyber warriors have every day been posting hundreds of video clips (some taken from video war games, previous conflicts and military exercises) showing destruction of Russian military equipment by Javelin missiles and Stinger SAMs. Even as they advertise American military equipment, they create a hype that Ukraine is winning the war against all Russian odds. The impression they generate is of an impending Russian military collapse of will and morale and a coup that could overthrow Putin in Moscow. In actual fact, Putin’s popularity rating has shot up to 80 per cent in Russia post this conflict.

This hype about a Ukrainian victory is plastered all over the social media. It is then picked up by the echo chamber of US electronic media – CNN and BBC – and relayed all over the world. The Third World media also dutifully picks up this western narrative and parrots it to create a climate of global opinion against Russia. The Russian view point has been totally blanked out in this war.

As it is, RTV and Sputnik have been banned by USA and Western Governments to block out the Russian viewpoint entirely. The wartime tactic of spreading disinformation to undermine morale of the rival camp has received a technical boost as seen in hundreds of false videos being circulated during this war on social media and then on to the TV screens. Fake narratives and lies are being promoted shamelessly.

Western Propaganda Playbook

Alwyn and Heidi Tofler, in their famous book – War and Anti War – had listed six basic propaganda ploys or tools. These are:-

Atrocity Accusations. These have most skilfully been employed in Ukraine with civilian deaths in Bucha being touted as not just atrocities but as genocide. The Russians have reacted angrily to these accusations – calling them fake and deliberately staged. With such fierce air attacks, tank battles and artillery barrages – civilian casualties are bound to occur on a large scale. The surprise is that despite huge amounts of ammunition expenditure the civilian causalities are comparatively much lower than what we have seen in Iraq and Syria. Ukraine prohibited all males from16 to 60 to leave the city battlefields. They armed some 18,000 civilians – thus making them legitimate targets. Now they are coming up with strident atrocity accusations that are used to justify more economic sanctions against Russia and additional weapons shipments to Ukraine.

Hyperbolic Inflation of Stakes. It gives the national audience a feel that everything that they hold dear is at risk. Thus, the Ukraine War has been made into a hyperbolic contest between Democractic and Autocratic regimes. India is being pressurised to take the side of democracies. Ukraine is hardly an ideal democracy and no better than Russia in democratic freedoms and practises. Corruption is, perhaps, more rife in Ukraine than it is in Russia. Yet the entire struggle is being elevated to that moral plane of democracies vs dictatorships.

Demonisation or Dehumanisation of Opponent. Putin has been called a war criminal and killer by no less than President Joe Biden himself. The Russian military in general and, especially Putin in particular, are being demonised. This is destroying any chances of resolving this crisis peacefully. How can you negotiate with killers?

Polarisation. Those who are not with us are against us. India is being pressurised to condemn Russia and not buy cheap oil and weapons from them. This, even as Europe continues to buy massive quantities of oil and gas from Russia every day.

Claims of Devine Sanction. Islamists freely invoke Allah’s support and blessings for their wars. Even western democracies stridently invoke God’s support in what they claim to be a just war. Justice is simply defined. Whatever they do is just – whatever the enemy does is unjust. The invasions of Afghanistan, Panama, Iraq, Yugoslavia, Libya, Syria, etc, were all just and humane (regardless of the destruction caused and the number of civilians killed)! The Russian invasion of Ukraine alone is evil! Killing 1,30,000 civilians in Hiroshima and 80,000 in Nagasaki was just and moral – Bucha alone is evil.

Meta Propaganda. Propaganda that discredits the other sides propaganda is termed as meta propaganda. It calls into question everything that comes from the enemy. All statements made by Russian military are said to be lies and fabrications. Ukraine alone is telling the truth. Its aim is to produce “whole sale” disbelief in whatever the enemy says.

Out Sourcing Propaganda

Dan Cohen, writing in the Mintpress.news.com, has blown the lid off a massively funded, specialized PR campaign that is being run by several entities associated with the governments of US, UK and NATO to portray the war in Ukraine to suit western agendas. The Strategic Communication Narrative is to depict the Ukrainian military as a tiny but righteous David standing up to a brutal Russian military Goliath and winning outright. Not widely known is the fact that behind this massively successful propaganda campaign are a group of international PR firms working directly with the Ukraine foreign ministry.

Just hours after the beginning of the Russian military campaign, an anonymous figure who runs a PR firm in Ukraine, started collaborating with Ukraine’s foreign ministry. A slew of some 150 international PR firms collaborated to commence a massive propaganda Blitz. This PR juggernaut was led by PR Network co-founder Nicky Regazzoni and Francis Ingham. Francis Ingham, incidentally, is a top consultant loosely connected with the UK government. Reportedly, he sits on the UK Government’s Communication Services Strategy & Evaluation Council.

Dan Cohen also mentions Yuroslav Turbil – a communication Specialist –  who has worked with several US Government organizations. He is credited with creating a dossier containing key messages, approved language and other data to run the Ukraine PR campaign. Dan says the story of the Snake Island heroes (taken from famous incident in the German Ardennes offensive) and the Ghost pilot of Kiev (who in his lone SU-27 supposedly shot down half the Russian Air Force, are all credited to him). These were hugely popular and catchy stories. Unfortunately, in the end stories remain just that – stories. Art work and posters for these PR campaigns to promote the heroism of the Ukraine armed forces was done by Stephen Bandera. Dan Cohen says he was a one-time Nazi collaborator, who had earlier led an organization that had murdered thousands of Jews and ethnic Poles in World War II. These posters celebrated Molotov Cocktails – as Bandera smoothies. These posters listed Russia, Belarus, North Korea, Syria, etc., as incurable diseases and also created racist and violent depictions of Russians in general and Putin in particular.

There is an Army of lobbyists working to send more weapons to prolong the conflict in Ukraine . A tremendous media hype has been created of a heroic Ukraine that has thrashed an incompetent and lumbering Russian military. The problem is that this narrative most deliberately underplays the huge military differential between the two sides. Despite sweeping Western propaganda, Ukraine’s forces have taken very heavy losses. Over a 1000 Iskander tactical ballistic missiles (TBMs), Kalibr and Yakhont cruise missiles have been fired which have reduced over 40 Ukrainian cities to rubble. More to the point, most oil refineries, petrol and lubricants storage facilities and ammunition dumps of Ukraine, have been destroyed. This will severely erode the Ukrainian capacity to continue the fight. Each day that the war lasts, those losses will mount and increase the pressure on the Ukraine military and population. Some 5.5 million have had to flee to neighboring countries and over 7 million have been displaced internally. Over time, this will take a cumulative toll. The longer the war lasts, the more vulnerable the Ukraine military will be to a sudden collapse of logistical stamina and the will to go on. The ability to continue fighting is premised upon a continual supply of arms, fuel oil and lubricants and huge stock piles of ammunition. While greatly playing up Russian losses, the Western media has completely blanked out the very heavy punishment taken by the Ukraine armed forces and logistical infrastructure. Over time, this will widen the gulf between propaganda and reality to unbridgeable levels.

Use of Intelligence Speculation & Analysis as Propaganda

NBC News reported that the US has been using intelligence leaks and even half-baked intelligence analysis as part of their information war. Most of the time, the intelligence cited is not rock solid. It is not based on hard evidence. Low confidence inputs based on mere analysis or even plain false and fake inputs are passed on as hard facts. Over time, this is eroding the reliability of information put out by the US. US officials conceded they were using intelligence releases not to tell the truth but to influence decisions of Putin. A former MI 6 chief said these were more designed to manipulate than inform. Some examples of this genre are the initial reports leaked about Russian plans to attack Ukraine. These were designed to delay the Russian attack. Then there was the claim that Russia had asked China for supply of weapons and spares. Then, Intelligence was put out that Russia was planning to use chemical and biological warfare agents (this was to cover up the US funding of some 32 bio-warfare labs in Ukraine). Critics in the US decried this imperial narrative control by a democratic government openly manufacturing the consent of its public to be lied to for their own good and get limited strategic gains. This could badly erode credibility in the long run. Thus, all the hype about weapons of mass destruction in Iraq had later proved to be outrageous lies. The disenchantment with the American narrative building exercise is setting in rather early in this war. Most of this is see-thru and blatant propaganda that is eroding US credibility.

Like in the Gulf war, the danger now is the West getting carried away by its own propaganda and failing to analyse objectively the military outcomes in the field. There is a frenzied chorus from retired American Generals who feel that Ukraine has actually won the war and, with a little more of heavy weapons support, it can inflict a humiliating defeat on the Russian Army and push them back across the border. This has led to many futile Ukrainian counter-attacks that have been decimated by the Russian artillery and air. As the relentless attrition grinds down the Ukrainian armed forces, there could be a sudden collapse a few weeks down the line as the interdiction of Ukraine’s petrol oil and ammunition begins to take its toll.

Conflict Termination: Unconditional Surrender?

Then there is the aspect of conflict termination. President Biden calling Putin a killer and war criminal virtually closes the window for any dialogue for conflict termination. It takes us back to the two World Wars, when such maximalist stances were adopted and the call was for unconditional surrender. Is the US expecting Russia (armed with some 6,300 nuclear warheads) to surrender unconditionally? Russia will get disintegrated and economically destroyed but will never use weapons of mass destruction against the beloved US? The logic is very weird and could result in a nuclear catastrophe at the global level. Such levels of subjective thinking are very dangerous and could lead us to dead ends where crossing the nuclear threshold becomes entirely possible. Driving a nuclear armed adversary across a dead end drop is risky business at the best of time.

Russian Information War

Maskarovika and Disinformation have been an integral part of Russian strategic thought since World War II. In 2013, Gen Valery Gerasimov had propounded the Russian Whole-of-government Approach or Hybrid war doctrine. This entailed a judicious mix of conventional and sub-conventional warfare as also a coherent mix of hard and soft power options in terms of information war, cyber war, propaganda, disinformation and deception coupled with use of political, diplomatic and economic tools to prevail in any conflict.

Maskarovika in Ukraine. The massive Russian military deployment against Ukraine could be seen by the whole world via all-weather satellites – accompanied by UAVs and American AWACS and JSTARS flying over Poland and other East European countries bordering Russia. Yet the Russians were able to keep their intentions secret till the very end. Indian students in Ukraine were told it was all bluff and bluster and there was no need for them to go back. Most of them stayed back on the assurances of the Ukrainian authorities and had to face major problems in evacuation during the hot war. The head of German Intelligence was equally caught off guard and had to be flown out from Kiev at the very last minute when the war started. The French chief of intelligence reportedly had to resign as he failed to anticipate the Russian invasion. Even though President Biden was warning the world of an impending Russian invasion, perhaps, he actually did not believe it himself. He and most Western leaders felt Putin was just bluffing and was using the coercive military deployment merely as a show of force to get US and NATO to revamp the European Security Architecture. The Americans had spelt out 16 February as the date of attack. Putin had meanwhile given a very fair chance for extended negotiations to resolve the crisis. However, this only served to delay the launch of the operation and caused it to get bogged down in the mud of the spring thaw – especially around Kiev.

Winning the Information War

With the deployment of over 300,000 experts by the CIA in support of the Ukraine war effort, USA has succeeded entirely in winning the information war. The social media and electronic and print media are flooded by the Ukrainian narrative. One major advantage that the Americans have is the English language, which is a global link language. Information wars are waged at three levels – global, regional and local. Russia and China are able to hive off their social media domains from Western social media and, thereby, protect their local domains. However, the information domain at the global and regional level is all dominated by the Western narratives. The Russian and Chinese both tightly control their own domestic social media and, to a great extent, are able to insulate their domestic populations from the adverse impact of the enemy’s information war. India has major lessons to learn here because Indians use all Western social media systems and there are no firewalls to protect the local information domain.

However, one problem of this overwhelming global Information dominance is the trap of believing your own propaganda and treating this as the ground reality and not the fictive reality. This can lead to highly flawed estimates of the situation and a loss of objectivity in military planning. Perhaps, key organizations and individuals may know the truth but the general perception that is fashioned by the relentless info-war assault on the social, electronic and print medium, is so overwhelming that, overtime, it overrides and perhaps shapes the actions of the elite leadership itself.

Information Overkill

Buoyed up by the Western narratives of Ukraine’s military success, a lot of retired US Generals are pressing for a Ukrainian counter-offensive to throw out all Russian forces from Ukraine’s soil. This narratives is overly optimistic and dangerously flawed. It does not take into account the very heavy and severe punishment inflicted on Ukraine’s militaries logistics and infrastructure. In specific, Russian interdiction by tactical and cruise missiles, air and artillery has destroyed a great deal of Ukraine’s oil refining and FOL storage capacity as also underground ammunition depots. Over time, these cumulative losses are bound it have a significant impact on the ability to conduct prolonged and concerted operations. Each day that the war continues will tilt scales is favour of Russia. The next few weeks will be critical.

Nuclear Threshold

Also, the US generals are clearly losing all sight of the dangerous nuclear threshold. Russia has the largest number of nuclear warheads in the world. American Generals feel Putin is bluffing with his nuclear sabre rattling. Before Russia invaded Ukraine they had felt his force deployment was also a bluff and he would not invade – just use posturing to get the West to renegotiate the security architecture in Europe. They were wrong then. If they prove wrong a second time about nuclear thresholds, the consequences could be catastrophic for the whole world.

Demographic Weakness

What this war has highlighted, however, are the severe manpower shortages in Russia. Russia traditionally used to rely on heavy fire power and sheer mass. The mass is now clearly missing. Russia has no second or third echelons or even the Operational Maneuver Group (OMG) to exploit the success gained by the leading troops of the first echelon. This was standard Russian doctrine in the Cold War. Russia now is simply recycling and reusing the same troops after giving them time for rest and refit. The same had been seen in Afghanistan. Five Motor Rifle Divisions were sent in initially and this force level was maintained throughout the war. Despite great escalation of support to the Mujahideen by the CIA and Saudi Arabia, this force level was not increased. The use of heavy and unrestrained fire power in Afghanistan, Chechnya and Syria, however, saved the day. It was uninhibited by any presence of the media or mobile phones on the ground to record images. The large scale presence of the media in Ukraine is becoming a major hindrance for Russian forces to use excessive fire power. Frankly, for the time being, they have lost the information war. They may as well have to focus on winning the ground battle – however, brutal and bloody it becomes. Russia has now articulated pragmatic and achievable aims and should be able to achieve them in phase two.